Support
Questions, feedback or a problem with the app? We answer every message, usually within two working days.
Contact
Support: support@anchor-loop.app
Privacy requests: privacy@anchor-loop.app
Include the e-mail address you signed in with and, for bugs, your phone model and what you were doing when it happened.
Manage or cancel Premium
Premium is billed by the App Store or Google Play, not by us, so it is managed there:
- iPhone: Settings → your name → Subscriptions → Anchor Loop.
- Android: Google Play app → your profile → Payments & subscriptions → Subscriptions → Anchor Loop.
Cancelling never deletes your data. Your most recent identity and your two most active habits stay usable on the free plan, and everything else unlocks again when you resubscribe. Bought Premium on another device? Open the upgrade screen and tap Restore Purchases.
Delete your account
You can delete your account and its data at any time inside the app: Profile → Delete Account. Deletion completes after a 30-day grace period during which you can sign back in to cancel it; after that, everything is removed.
If you can no longer sign in, e-mail privacy@anchor-loop.app from the address on the account and we will delete it for you.